- Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Name, email address, phone number, billing and shipping address.
Payment details (processed securely via third-party gateways like Razorpay/PayPal – we do not store your card details).
Order history and communication records.
Technical information such as IP address, browser type, and cookies.
- How We Use Your Information
We use your information to:
Process and deliver your orders.
Provide customer support.
Send order updates and important notifications.
Improve our website and services.
Comply with legal and tax obligations.
- Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
Payment gateways (e.g., Razorpay, PayPal) to process payments.
Shipping/courier partners to deliver your orders.
Legal authorities, if required by law.
- Data Retention
Order information is retained for accounting and legal purposes.
Failed, pending, or cancelled orders may be deleted after a short period.
You can request us to delete your personal data by contacting us.
- Cookies
We use cookies to:
Enable smooth shopping cart and checkout.
Remember your login details.
Analyze website traffic and improve user experience.
You can disable cookies in your browser, but some parts of the site may not work properly.
- Your Rights
You have the right to:
Access, update, or delete your personal data.
Opt out of marketing emails.
Contact us if you have any concerns about how your data is used.
- Security
We use SSL encryption and trusted third-party payment gateways to keep your data safe. However, no online method is 100% secure.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: Raj@velstyles.com
📞 Phone: [Your Business Number]